About Us

Located on the outskirts of Cromwell, a jewel of Central Otago, Ripponvale Pet Retreat offers a unique boutique boarding facility that focuses on fun, exercise and great socialisation for your pet.


Ripponvale Pet Retreat offers a service that is a step-up from traditional boarding kennels and catteries.

Our purpose built luxury facilities cater for a small number of dogs and cats so we can get to know your pet and provide it with the best possible care.  All animals are treated as individuals with their personalities acknowledges and encouraged.Our facilities and care ensure your pet will enjoy their stay at this “home away from home”

Teamwork is everything

Ripponvale Pet Retreat was established in 2008 by the former owner who realised there was a need for something a little bit special for your loved animals in Central Otago. I'm Lisa Mair the new owner. I have continued the exceptional service, attention to detail and the love of your animals while they are staying with us, offering them "a home away from home" It is the staff that make an outstanding business and I'm  fortunate to have a fantastic crew. They  love your animals as much as their own and you are lucky they are not taken home with them every night!

Our staff have been with us Ripponvale Pet Retreat a number of years and have a vast amount of experience dealing with animal behaviour and  love  being involved with your animals. This ensures that at all times your loved pet is looked after,pampered and totally fussed over that they will not even miss being away from home! Trust us they are in safe hands!

Our Values

Our vision is simple.

  • It is to deliver best in-service standards and boarding experience for your pet through exceptional quality of care that produces happy well-adjusted pets and satisfied owners.
  • Our core values provide a sound building block in achieving a team approach that embraces your loved pet into our family.
  • We are committed in identifying your pet’s individuality, encourage and develop their own personalities and uniqueness with our customised care.
  • Our outstanding animal loving team welcomes your pet into our beautifully cared for environment where they will feel comfortable, safe, stimulated and will flourish.
  • The team thrive on delivering open and honest communication that results in the knowledge that our team has your pet’s best interest at heart in every aspect of their stay.